HCW Crane Service

Answers

Frequently Asked Questions

86 questions in eight groups. Every answer leads with the answer, then the detail worth knowing.

Getting Started and Booking

How do I know if my job actually needs a crane?

If the item is too heavy to carry, too wide for the gate, or has to end up somewhere a forklift or a truck cannot reach, a crane is the answer. The most common trigger around here is a wall or a house standing between the delivery truck and the spot the item has to sit. Send a photo of the obstacle and a photo of the item, and you will get a straight yes or no. Plenty of calls end with a suggestion for an easier route in, because not every job needs a boom.

What information should I have ready when I call?

Have four things ready: what the item is, roughly what it weighs, where it has to land, and what the truck can get close to. A model number covers the weight on most equipment, and photos cover the access better than any description. Add the address and a rough date and the conversation moves fast. If you are unsure about any of it, say so rather than guessing, because a wrong weight is worse than no weight.

How do you put a quote together?

A quote is built from load weight, the reach and radius the job needs, how much room there is to set up, ground conditions, how long the work will take, travel from Lake Havasu City, whether it is scheduled or same day, and how the load needs to be rigged. Those factors move together, which is why two lifts of the same object can price differently. The more of them you can pin down on the first call, the faster a firm answer comes back. Guesswork is what slows a quote down, so anything you can confirm up front is worth confirming.

How do you find out what my item weighs if I do not know?

Most items carry their own weight on a data plate, a model sticker or the manufacturer's spec sheet, and that is the first place to look. Spas, rooftop units, generators and machinery all publish dry weights by model number, so a photo of the label usually settles it. For a custom-built or one-off item, the weight gets estimated from dimensions and material, then rigged with margin. Water, fuel, cargo and accumulated dirt all count, so a tank gets weighed full unless you have drained it.

How far ahead do I need to book?

A few days of notice is usually enough for a straightforward residential lift, and a week or more is better for anything that needs coordination with another trade. Winter is the busy building season in this town, so truss sets and commercial work fill the calendar faster from roughly November through spring. Short notice is worth asking about anyway, because schedules shift. Booking early mostly gets you the morning slot you wanted rather than an afternoon one.

Can you come out today?

Same day work is often possible and the fastest way to find out is to call. Availability depends on where the crane already is, what is on the schedule and how far the drive is. Emergency and breakdown calls get treated differently from planned lifts, because a piece of equipment sitting broken usually stops everything around it. No specific arrival window gets promised over the internet, but you will be told honestly on the phone whether today works.

Will someone answer if I call in the middle of the night?

Yes. The business is open 24 hours and the phone is answered outside normal working hours. Night calls are usually breakdowns, storm damage or equipment that has to be back in service before morning. Say what has failed and where it is, and you will get a real answer about whether it can be handled tonight or first thing.

Do you work weekends and holidays?

Weekend and holiday work is available and it is a normal part of the schedule. A lot of commercial jobs happen on a Saturday or Sunday specifically because the building is empty, the parking lot is clear and nobody is trying to work around the crane. Holiday weekends are busy locally, so ask early if you need one. The work itself is done the same way whatever day it falls on.

Can I rent the crane without an operator?

No, an operator comes with every crane, every time. Bare rental is not offered and never has been. Reading the load chart for the exact setup, judging the ground under the outriggers and calling the rigging is the real work, and none of that transfers with a set of keys. What you are hiring is the experience running the machine as much as the machine itself.

What areas do you travel to?

Lake Havasu City and surrounding Arizona communities. Travel distance from town is one of the factors in a quote, so it is worth mentioning the location on the first call rather than at the end. Rural properties, dirt approaches and jobs at the far end of a long driveway are all workable, but the approach gets discussed before the truck is committed. Tell us where it is and you will get a straight answer about whether it is a job worth booking.

Can you do the job if I am out of town and cannot be on site?

Yes, and it happens constantly here because so many properties belong to people who spend part of the year in another state. The job runs on photos, measurements and a phone call, with someone local given access if a gate has to be opened. You get pictures of the finished placement so you can see exactly where it ended up. A neighbor, a property manager or the contractor on site can stand in for you as long as somebody has authority to make a decision if something changes.

What paperwork can a contractor request before the job is scheduled?

Tell us what your project file needs when you book and we will get it to you before the truck arrives. Requirements vary by general contractor, facility and property manager, so the fastest route is to send the list rather than guess at it. Anything that has to be signed, acknowledged or submitted in advance gets handled during scheduling, not on the morning of the lift. Nobody wants a crane sitting at a gate waiting on a form.

Crane Capacity and Reach

How much weight can your crane pick up?

There are two mobile boom trucks available, rated at 22 tons and 40 tons. Those ratings describe the maximum at the shortest working radius under ideal conditions, which is the number the manufacturer uses to name the machine. What matters for your job is what the crane can lift at the distance your load actually has to travel. That figure comes off the load chart once the setup spot and the landing spot are known.

What is the difference between the 22-ton and the 40-ton crane?

The 40-ton truck carries more capacity out at distance and the 22-ton truck fits into places the bigger machine cannot get to. Bringing the larger crane is not automatically the better answer, because a tight residential street or a narrow yard entrance can rule it out entirely. The choice is made from weight, radius and access together, and sometimes the smaller truck is the only one that can set up close enough to matter. The right crane is the one that can do the pick from a spot it can actually reach.

How far can your crane reach?

Maximum reach is 142 feet. That is the full extension of the boom, measured to the tip, and it is the outer limit of where the hook can be put. Maximum reach is not maximum reach with a load on the hook, which is the part that surprises people. The heavier the item, the shorter the working reach available to carry it.

What does 142 feet of reach actually mean for a job like mine?

It means the boom can get up over a two story house and out into a backyard well beyond it, with room to spare on a typical residential lot. For a normal spa or unit placement the boom is nowhere near fully extended, which is exactly where you want it. Full extension gets used for tall obstacles or long horizontal distances, and capacity is much lower there. Think of the number as the size of the envelope, not the size of the pick.

Why does the crane lift less when the load is farther away?

Because the further out the load hangs, the more leverage it has against the crane, the same way a weight held at arm's length is harder to hold than one held against your chest. That horizontal distance from the center of rotation to the load is the load radius, and it is the number most customers have never been asked for. Capacity falls off sharply as it grows. This is why the question about where the truck can park matters as much as the question about weight.

How do you decide what size crane a job needs?

Three things decide it: how heavy the load is, how far it has to travel horizontally from the setup spot, and how much room there is to set up in the first place. Get any one of them wrong and the whole plan changes. Ground conditions and overhead obstructions come in right behind those, because a perfect setup spot on soft fill or under a power line is not a setup spot. The decision is made before the truck leaves, not in your driveway.

Do you run a load chart for every pick?

Yes. The chart is the governing document for every lift, and it gets read for the exact boom length, radius and outrigger configuration being used that day. Numbers off a chart are specific to a setup, so a general answer about tonnage is not a substitute for checking it. If a lift is close to the limit, the setup is adjusted until it is not.

Can you reach over a two-story house?

Yes, lifting up and over a two story house into a backyard is routine work. What determines whether it can be done is not the height of the roof so much as the total horizontal distance from where the truck parks to where the item lands. A house with a deep footprint pushes that distance out further than most people expect. Measure from the curb to the landing spot and that single number tells the operator most of what he needs.

Do the outriggers have to be fully extended, or can you work in a tight spot?

The crane can work with outriggers less than fully extended, but capacity is reduced when it does and the chart is read differently for that configuration. Full extension gives the widest and most stable base, so it is always the preference. Where a fence, a wall or a parked vehicle blocks one leg, the options are to move the obstruction, move the truck or accept less capacity. That trade gets worked out before setup, not halfway through.

Can you still do the lift if the truck has to park in the street?

Often yes, and street setups are common on lots where the driveway is too short or too steep to work from. Parking in the street increases the distance to the load, so the pick gets planned around the extra radius. Traffic, parked cars and mailboxes all get considered, and neighbors are usually asked to clear the frontage for a couple of hours. If a permit or a road closure is needed for the location, that gets sorted before the date.

What happens if the load turns out heavier than I said?

The lift stops and the numbers get re-run before anything comes off the ground. A heavier item may still be fine at a shorter radius, may need the truck repositioned, or may need the larger crane on another day. Nothing gets picked on the assumption that the chart has some slack in it. This is exactly why the weight question gets asked twice, once on the phone and again on site.

HVAC and Rooftop Units

Can you lift a new air conditioner onto my roof?

Yes, setting rooftop air conditioning units is one of the most frequent jobs on the schedule. The unit is rigged from its factory lifting points, brought up and over the eave, then walked into position above the opening. Weight and the distance from the truck to the roof location decide the setup, not the height of the building alone. Your HVAC contractor handles the connections and the crane handles getting the box where it belongs.

Can you take the old unit down and set the new one on the same visit?

Yes, and doing both in one visit is the normal way it runs. The old unit comes off first and is set down clear of the work area, then the new one goes up while the crane is already positioned. One setup covers both moves, which means one visit and one point of contact instead of coordinating two. Have the disconnect work finished before the arrival time so the crane is not sitting idle waiting on it.

Can you swap a rooftop unit on a building that stays occupied?

Yes, occupied buildings are handled regularly and the planning around them is the main difference. The area under the flight path gets closed off, entrances near the swing zone get managed, and the load never travels over people. Weekend and early morning windows are common for retail and restaurant work so the lift happens when the parking lot is empty. The property manager gets told exactly which spaces need to stay clear and for how long.

What happens if the new unit does not match the old roof curb?

A curb adapter bridges the gap so the new unit sits square and sealed on the existing opening. Replacement models very rarely share the old footprint, so this comes up on a large share of swaps. Your HVAC contractor supplies the adapter and it goes up on the same crane setup as the unit, rather than on a second visit. The unit goes up once, not twice.

The pad for my condenser is behind a block wall. Can you get the unit in there?

Yes, the condenser goes over the wall or over the house and down onto its pad. High efficiency replacement models tend to be larger and heavier than the unit they replace, which is why one that came in through the side yard years ago sometimes cannot go back out the same way. The pad location and the distance from the street are what the operator needs to know. Landscaping and irrigation in the flight path get noted before anything is picked.

Do you coordinate with my HVAC contractor?

Yes, most rooftop and condenser work is booked alongside the mechanical contractor doing the install. Scheduling gets worked out directly with them so the crane arrives when the unit is ready to move and not two hours before. Their crew handles disconnects, curb prep and hookup, and the lift slots into that sequence. You are welcome to hand over the phone number and step out of the middle of it.

What time of day do you schedule rooftop work in summer?

Rooftop work in July and August starts at first light, because a roof surface and the steel on a unit get too hot to handle safely by mid morning. Crews are on site early and the heavy part of the job is finished before the worst of the day. Scheduling a long rooftop set for the afternoon in high summer is asking for trouble, so it does not happen. Winter and spring jobs have far more flexibility in the day.

Can you lift solar panels up to a roof?

Yes, panels, racking, inverters and mounting hardware all get lifted to roof level in bundles. Sending material up by crane is faster and far safer than passing it up a ladder one piece at a time, and it keeps foot traffic on the roof to a minimum. Bundles are rigged so nothing slides out mid lift. The installer stages the material and the crane keeps the roof crew supplied.

How do you keep from breaking tile on the roof?

Loads are landed slowly and set down exactly where the structure can take them, and nothing is dragged across the surface. Tile cracks under a boot and under a dropped strap, so the number of people walking on it and the number of times a load touches down both get kept low. Where a load must sit temporarily on tile, protection goes down first. Placements on a tile roof are eased down under control rather than released the final foot.

Do you haul away the old unit, or do I arrange disposal?

The old unit is set down wherever you want it on site, and hauling it away is arranged separately. Most of the time the mechanical contractor takes it with them, since scrap value on the metal is part of their normal process. Tell us during scheduling where you want it landed so it is not in the way of the rest of the work. If it needs to end up in a specific dumpster or on a specific trailer, that gets planned into the setup.

Trusses and Structural Work

Can you set roof trusses?

Yes, truss setting is regular work and it moves far faster with a crane than by hand. Trusses are picked from the delivery stack, carried over the walls and lowered onto their bearing points where the framing crew catches and braces them. Rigging keeps each truss upright and controlled, because a truss on its side has almost no stiffness. The crew on the ground sets the pace and the operator follows it.

How long does a truss set take?

Most single family truss sets run within a day once the crane is in position, though the number of trusses, the span and the size of the framing crew all move that. Setup and teardown of the crane sit on either end of the actual setting time. A layout that lets the truck reach the whole roof from one position is much quicker than one that forces a mid job move. The framing crew is usually the limit on pace, not the crane.

What happens if it is too windy on the day we scheduled?

The lift gets postponed, and wind is the most common reason a date moves. A truss is a large flat surface with very little weight behind it, so it catches air like a sail and becomes hard to control long before the wind feels dangerous to a person standing on the ground. From roughly July into September a gust front can arrive with little warning, which is why summer structural work gets watched hour by hour. Losing a morning to a reschedule is a nuisance, and losing control of a truss in a gust is a great deal worse than that.

Can you set precast panels or concrete sections?

Yes, precast wall panels and structural sections are lifted from their cast-in inserts and set onto their bearing points. Panels want to hang flat and have to arrive standing, so the rigging is arranged to bring them upright in a controlled way. Each panel gets braced before the crane releases it. Insert condition is checked before the pick, because a damaged insert is not a lifting point.

Can you be on site for a scheduled steel erection day?

Yes, booked steel days are handled and the crane is committed to your schedule for the duration. Sequencing gets worked out ahead of time so members are staged in the order they are going up rather than in the order they came off the truck. Knowing the piece weights and the erection sequence in advance is what keeps the day moving. Idle crane time on a steel day is almost always a staging problem, not a lifting one.

Do you work as a subcontractor for general contractors?

Yes, subcontract crane work for general contractors is a regular part of the business. Because the operation is owner-operated, the person you talk to during preconstruction is the person on the machine, so nothing gets lost in a handoff. Site rules, check-in procedures and badge requirements are followed like any other trade on the job. Send the requirements with the booking and they get sorted before mobilization.

Can you provide a written lift plan for our project file?

Yes, a written lift plan can be produced for the job and provided before the work date. It covers the load, the weight, the boom configuration, the radius, the setup location, ground conditions and the obstructions in play. Producing it is useful for you and for the operator, because writing the plan down is what exposes the detail nobody thought about. If your project has a specific template, send it and it gets filled out on that form.

Will you attend a pre-job walkthrough with our superintendent?

Yes, walking the site with the superintendent before the work date is welcome and it usually saves time on the day. A walkthrough settles the setup location, the crane path in and out, the staging area and anything overhead that needs clearance. It also catches the things a photo misses, like a soft shoulder or a buried lid in the middle of the ideal setup spot. Ten minutes on site beforehand beats an hour of repositioning later.

Can you set a modular building section or a casita?

Yes, modular sections, casitas and factory-built structures are lifted off the transport and set onto their foundation or piers. These loads are wide and long rather than especially heavy, so the challenge is control and alignment rather than raw capacity. The section is walked into position slowly and eased down while the crew guides it onto the bearing points. Foundation work and anchoring are handled by your builder once it is set.

Spas, Hot Tubs and Residential

Can you lift a hot tub over my house?

Yes, lifting a spa up over the roofline and down into a backyard is the single most common residential request. The tub is rigged so it hangs level and its weight is carried by the frame, then it travels over the structure and comes down onto the pad. Nothing passes over an occupied space and the yard is cleared before the pick starts. What matters most is the distance from where the truck can park to where the tub has to sit.

Can you get a hot tub into a backyard with no gate?

Yes, and that situation is exactly why this crane stays busy. Nearly every yard in this town is ringed by a block wall, and the gates in them are almost never wide enough for a spa, a shed or a large unit. Going over the wall avoids taking down block and rebuilding it afterward, which is a bigger and messier job than the lift. Measure the gate if you are curious, but most people already know the answer before they call.

Can you remove an old hot tub and lift it out?

Yes, removals are handled the same way as placements, just in reverse. Drain the tub completely first, because leftover water adds serious weight and shifts around during the lift. Old shells are often more fragile than new ones, so the rigging spreads the load across the frame rather than pinching the sides. Where the tub goes once it is over the wall is worth deciding in advance, whether that is a trailer, a truck bed or a spot in the driveway.

Can you place a swim spa on a raised deck?

Yes, provided the deck is built to carry it, which is a question for whoever engineered or built the structure. Swim spas are long, heavy and filled with water in service, so the deck load is far greater than the dry weight suggests. The crane sets it down slowly onto the bearing points you specify. Confirm the deck rating before the delivery date rather than on the morning of the lift.

Can you set a shed in my backyard?

Yes, assembled sheds and factory-built buildings get lifted over the wall and set onto a prepared pad or skids. A shed is light for its size and catches wind easily, so a calm window and a tag line keep it from turning in the air. Have the pad finished and level before the lift, because adjusting a shed after it is set is a lot of work. Doors and windows get checked for square once it is down.

Can you place landscape boulders?

Yes, boulders and large decorative rock are set into position where a machine cannot get in to place them. Each rock is rigged individually and rotated so the face you want showing ends up pointing the right way, which is worth deciding before it goes in the air. Boulders vary enormously in weight for their size depending on the stone, so heavier is assumed rather than lighter. Landing them slowly protects both the rock and whatever is under it.

Can you set a playset that is already built?

Yes, an assembled playset can be lifted over the wall and set into place rather than taken apart and rebuilt. The structure gets rigged from its frame at points that will not rack it, because these are built for play loads and not for hanging from a hook. Anchoring and any ground surface work happen after it is down. If the set is old or the fasteners are loose, expect it to be tightened before it flies.

Can you lift a gun safe or heavy furniture onto a second-floor balcony?

Yes, safes, furniture, appliances and other heavy items get hoisted to a balcony or an upper level when the stairs are not an option. The balcony rail or a section of glass usually has to come off first so the item can come straight in. Whether the balcony structure can carry the item is checked before it is set down, not after. Padding and a slow landing protect the finished flooring inside.

Can you set a fiberglass pool shell into the hole?

Yes, pool shells are lifted from the delivery truck and lowered into the excavation. The shell is a large light load with a lot of surface area, so it is very sensitive to wind and needs a calm window to place accurately. Excavation, base prep and backfill are the pool contractor's work, and the crane fits into their sequence. The setup position gets picked so the truck is not sitting on the edge of the hole.

Will a section of fence or gate have to come off?

In most cases nothing has to come off, which is the point of going over the top instead of through. Where a low fence, a shade sail, a light pole or an overhanging branch sits in the flight path, removing or trimming it may be simpler than working around it, and that gets discussed in advance. Anything that has to be moved is identified from photos before the lift date. Nothing gets taken apart on the day without asking you first.

How long does a hot tub lift take from start to finish?

Most residential spa placements are done within a few hours including setting up and packing up the crane. The lift itself is a small part of that, and the setup and teardown around it take longer than people expect. Clear access, a finished pad and a yard already cleared out keep it at the short end. Delivery trucks arriving late is the single most common reason a spa lift runs long.

Heavy Equipment and Machinery

Can you set a generator on a pad?

Yes, standby and portable generators are lifted from the delivery truck and set onto a concrete pad or a prepared base. Generators are dense and heavier than they look, so the factory lifting points and the published dry weight both get checked before rigging. Anchor bolt patterns have to line up on the way down, which means the last part of the placement is slow and adjusted by hand. Electrical and fuel connections are handled by your installer after it is set.

Can you set a transformer or pad-mounted electrical unit?

Yes, pad-mounted transformers and similar electrical gear get set onto their pads. These units are extremely heavy for their footprint and must land square on the pad or the enclosure will not close and seal properly. Clearances around energized equipment are respected and the utility or the electrical contractor confirms the site is safe to work in before the crane sets up. Placement tolerance is tight, so it is a slow, deliberate set.

Can you take a shipping container off a truck and set it where I want it?

Yes, containers and conex boxes are lifted off the delivery trailer and placed exactly where you want them, including up against a wall or between existing buildings. Containers are rigged from their corner castings, which are the fittings the box was designed to be lifted by. The ground where it lands needs to be firm and reasonably level so the doors still operate afterward. Blocks or piers under the corners can be set at the same time.

Can you move machinery around inside our yard?

Yes, relocating machines, presses, tanks and equipment within a yard or a facility is straightforward work. The main questions are the weight of each piece, whether it has proper lifting points, and whether the crane can set up somewhere that reaches both the pickup and the drop. Sometimes the answer is two setups rather than one, and that gets planned rather than discovered. Machines without lifting points get rigged from the frame with slings and a spreader bar.

Can you set a water or propane tank?

Yes, water storage tanks, propane tanks and similar vessels are placed onto pads, stands or saddles. Empty weight is what gets lifted, but the pad and the supports have to carry the full weight, so confirm the base is rated for it before the delivery date. Tanks are awkward rather than heavy and roll easily, so they are cradled and steadied on the way down. Connections and any required setbacks are your installer's responsibility.

Can you set a grease trap or a septic tank?

Yes, grease traps, septic tanks and other precast vessels get lifted from the truck and lowered into the excavation. These pieces are heavy, and the setup spot has to be chosen well back from the edge of an open hole so the ground under the outriggers is undisturbed. Lifting inserts are inspected before the pick because a cast insert can be damaged in transit. The excavation contractor sets the bedding and confirms depth before it goes in.

Can you install or remove a commercial sign?

Yes, pole signs, cabinet signs and monument sign faces get installed, removed and reinstalled by crane. Storm damaged signs are common after monsoon season, and the removal, the steel repair and the reinstall can be handled in the same window rather than by three separate vendors. Wind loading is what usually breaks a sign, so the reinstall is a good moment to reinforce the connection. Electrical hookup is left to the sign company or the electrician.

Can you work in a boat and RV storage yard with narrow drive aisles?

Yes, and storage yards are a regular working environment here. The limiting factor in those yards is almost never weight, it is the width between the rows and whether the outriggers can extend without hitting the units parked on either side. A short walk of the aisle beforehand, or a photo taken down the row, tells the operator whether the truck fits and where it can set. Facility management usually needs to clear a couple of spaces for a few hours.

Can you respond after hours when production equipment goes down?

Yes, after hours breakdown response is available because the operation runs 24 hours. Equipment that fails at the end of a shift is exactly the kind of call that gets taken at night, since the value is in having it running again before the next one starts. The owner answers the call and runs the lift, so the crane can take the failed piece out for your maintenance crew and set it back once it is fixed. Describe the failure over the phone and the right gear comes on the truck.

Can you work a scheduled plant shutdown?

Yes, planned shutdowns and maintenance windows are booked in advance and the crane is dedicated to that window. Shutdown work lives or dies on sequencing, so knowing the order of removals and installs beforehand keeps the whole outage on schedule. Facility access rules, check-in and any site-specific requirements are handled during scheduling. Tell us the window and the sequence and the setup plan is built around it.

Rigging and Construction Lifts

Can you place a shipping container on a residential lot?

Yes, containers get lifted off the delivery truck and set onto blocks, pads or a gravel base at the spot you choose, including behind a wall or down a side yard the delivery driver cannot reach. The container is picked from its four corner castings so it hangs level and never by the doors or walls. Have the base ready and level before the day, because a container set out of level will not open and close its doors properly.

Can you set machinery onto anchor bolts or a pad?

Yes, machines, compressors, tanks and generators get landed square onto the bolts or pad already in place rather than dropped close and pushed. The piece is rigged from its lifting eyes or its frame, walked into line on the hook and eased down while someone at the pad guides it. Send the weight from the data plate and the anchor layout so the right crane and rigging come out.

Can you unload a flatbed where there is no forklift?

Yes, truck unloading is a common call, especially at homes and small yards where no forklift can reach. The load comes off the flatbed and goes straight to its final spot in one pick where the reach allows, so it never sits in the driveway waiting on a second trip. Give us the delivery window so the crane is set up before the truck arrives rather than after.

Can you lift a boat or a vehicle?

Yes, boats, personal watercraft and vehicles get lifted onto or off trailers, over walls, and in and out of storage yards and tight lots. The load goes up in slings or a spreader bar set to its balance point, never from a trailer, a rail or a bumper. Tell us the make, the model and whether there is fuel, water or gear aboard, because all of it changes the weight on the hook.

Can you load roofing material or solar panels onto a roof?

Yes, tile, underlayment, shingles, solar panels and racking get staged on the roof in lifts sized to what the framing can carry in one spot. Your crew says where the material should land and it goes there, spread out rather than stacked in one heavy pile. A spreader bar keeps long bundles and panel pallets from bowing. Book the load-up for the cool part of the morning in summer so the roof crew can work the material.

Can you set signs, light poles or posts?

Yes, signs, poles and posts get lifted and held plumb over the footing or base while your crew sets the bolts or pours and braces it. These loads are light for their height, so the rigging and a tag line matter more than the capacity. The crane holds until the crew says the piece is secure, and not before. Overhead lines near a sign or pole site get checked before the boom moves.

Can you lift boulders or landscape material into a backyard?

Yes, boulders, large planters, water features and pallets of landscape material get lifted over the wall into walled backyards and around pool builds. A boulder gets set once, in its final orientation, because rolling a large rock into position by hand afterwards does not happen. Mark where each one goes before the day, and keep the outriggers off fresh pool backfill and soft landscaping.

Do you bring the rigging, or do I need to supply it?

The rigging comes with the truck. Slings, shackles, a spreader bar, tag lines and cribbing for the outriggers are all part of the job, and the owner inspects them before every lift. If your load has manufacturer lifting points or a required rigging arrangement, send that information ahead so the right hardware is on board.

What if the load has no lifting points?

It gets rigged from the frame or the base with slings, usually with a spreader bar to keep the sling legs off the sides. Nothing gets picked from a bracket, a panel or a handle that was not built to carry the load. A photo of the underside and the frame before the day lets the rigging be planned instead of improvised on site.

What information should I send for a rigging or construction lift?

Send the weight or the model number, the dimensions, where a truck can park, how far the load has to travel from there, and what it has to clear on the way. Two photos help most: one from the street showing where the truck could stand, and one from the landing spot looking back. With those, the crane size and the rigging get decided on the first call.

What do I need to have ready on the day?

A clear, firm spot for the truck with room for the outriggers, nothing parked in the swing circle, the landing spot prepared and level, and a person on site who can decide final position. Point out overhead lines, buried utilities and any recently dug trenches before setup. If other trades or a delivery truck are involved, line them up to arrive after the crane is set, not before.

Safety, Site Prep and What to Expect

How much room does the crane need to set up?

The truck needs a reasonably flat and firm area with room for the outriggers to extend on both sides, and that footprint is wider than most people picture from looking at the truck. A standard two car driveway is usually workable, and a narrow one may push the setup into the street. Overhead clearance matters as much as ground room, since the boom has to come up somewhere. Send a photo of the intended spot and you will get a yes, a no, or a suggestion.

Will the crane crack my driveway or concrete?

Damage is uncommon because pads and cribbing spread the outrigger load over a much larger area than the foot alone. The risk goes up on new concrete that has not fully cured, on pavers, on decorative surfaces and on asphalt in high summer when it softens. Tell us about a new or decorative driveway before the lift so extra cribbing comes on the truck or a different setup spot is chosen. Setting up on the street is always an option when the surface is too precious to risk.

Can you set up on dirt or gravel?

Yes, dirt and gravel are perfectly workable surfaces as long as what is underneath is solid and consistent. Locally that usually means a few inches of desert soil sitting on caliche, which is a hard cemented layer that carries load well. The trouble is what is not caliche, and that means a backfilled utility trench, fresh landscaping or the edge of a wash. Those get identified before anything is set up on them.

What happens if the ground is too soft where you need to set up?

The setup moves, more cribbing goes down, or the job gets rescheduled until the ground is right. None of those is a disaster and all of them are better than a leg sinking mid lift. Recent rain, a new irrigation trench, a freshly graded pad or backfill that has not been compacted all reduce what the ground will carry. This is usually spotted during the walk of the site before the truck ever gets into position.

Is it safe to set up over a pool, a septic tank or a leach field?

No, outriggers do not go over a pool deck edge, a septic lid, a leach field or a buried vault. Those structures are not built to take the concentrated pressure that a crane puts through four small pads. If you know where any of them are, say so during booking, because a buried lid under a few inches of gravel is invisible from the driveway. The setup spot gets chosen around them.

What do I need to do before you arrive?

Clear the vehicles, move anything breakable out of the yard, unlock the gates and make sure someone with authority is reachable. Trash cans, patio furniture, potted plants and vehicles in the driveway are the usual delays. If the item being lifted is arriving on a separate delivery truck, confirm its timing the day before. Anything you cannot move yourself, mention it in advance rather than on the morning.

Do I need to be there during the lift?

Somebody with authority to make a decision should be reachable, but you do not have to stand and watch. Many jobs run with the owner in another state and the contractor or a neighbor on site. What matters is that someone can answer a question if the plan needs to change, and that access to the property is arranged. You are welcome to watch from a safe spot if you want to see it.

Who has to stay clear while you are lifting, and can kids and pets be outside?

Everyone stays out of the area under the load and out of the circle the crane body sweeps as it rotates, so kids and pets go inside for the duration of the lift. That swing circle catches people out, because the back of the crane comes around into space that looked safe a moment earlier. Nobody stands under a suspended load at any point, for any reason. The boundary gets called out before work starts so nobody has to guess.

How close can the crane work to power lines?

A minimum clearance distance from energized lines is required at all times, and the crane sets up so that no part of it, the load or the rigging can enter that space. The distance depends on the voltage of the line, so overhead conductors get identified and treated as live until confirmed otherwise. Where lines cross the only viable setup spot, the utility gets involved before the job is scheduled. A lift near power lines is planned around the clearance first and everything else second.

Do you do a safety briefing before you start?

Yes, everyone on site gets a short talk before anything is picked up. It covers the load, the path it will travel, who is signaling, where people need to stand and what stops the job. Anyone present can call a stop at any time, including a homeowner who sees something the crew did not. It takes a few minutes and it is where problems get found while they are still easy to fix.

What weather will stop a lift?

Wind stops more lifts than anything else, followed by lightning and by dust thick enough that the signal person cannot see the load. Every lift has a wind limit that comes from the load and the configuration, and a light, large item reaches that limit at a much lower speed than a compact heavy one. Monsoon season brings gust fronts that arrive faster than a lift can be finished, so the forecast is watched closely on those days. Rescheduling is a phone call, and pushing through bad conditions is not.

Will you turn down a job if you do not think it is safe?

Yes, and it happens. Jobs get declined or postponed when the ground will not carry the setup, when the weight and the radius do not work, when clearances cannot be maintained, or when the weather turns. Turning one job down is a much better outcome for everyone than pushing a lift that should not have happened. If a job is turned down, you will be told exactly why and what would have to change to make it work.

Still have a question?

Call and ask. You will be talking to the operator, not a call center.