HCW Crane Service

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Emergency Crane Contact

1 min readUpdated July 2026

For an emergency, call rather than using the form. The phone is answered around the clock. Whether a crane can roll immediately depends on where the truck is and what is already booked, and we will tell you that straight away instead of leaving you waiting.

Tell us three things immediately

What it weighs, how far the crane has to reach to get to it, and where we can park. With those we can give you a real answer in the first minute instead of a maybe.

The most common emergency here is a failed rooftop air conditioning unit in summer, which is a closed business or an unlivable house rather than an inconvenience. We understand the urgency of that one specifically.

An honest answer beats a fast one

If we cannot get to you today we will say so, so you can call someone else instead of waiting on us. That costs us the job and it is still the right answer.

Answers

Frequently Asked Questions

What counts as an emergency?

Anything where waiting causes real damage or real loss. A failed rooftop unit in July, a stopped machine, storm damage, or a load that has to clear before something else can happen.

Do you charge more for after hours?

Urgent and after-hours work is priced differently from scheduled work. We will tell you before you commit, not after.

What if you cannot come?

We will tell you immediately so you can call someone who can. Leaving you waiting on a maybe is worse than a no.

Ready to schedule your lift?

Tell us the load, the site and the timing. We will confirm capacity, access and a window.